The role as Customer Care Agent
You will be a part of a customer care team who works to create extraordinary customer experiences on a daily basis. With an ambitious availability and competent guidance you will make it obvious for the client to choose Elekcig.
- Take care of inbound chat, e-mail and phone inquiries for the Swedish market.
- Coordinate and communicate with logistics partners.
- Contribute to further optimization of processes and systems in the department.
We imagine that you are able to cross most of the following:
- Excellent at communication on both phone and in writing.
- Thorough and takes responsibility for the clients - finish what you started.
- Master of managing many different tasks and still look to get more.
- Contagious bright spirit towards clients and colleagues - positive with a social flair
- Generel interest and understanding of e-commerce.
- Speak and write fluent Swedish.
- Experience with Adobe Photoshop and Magento platform is a great plus (not a demand)
Address: C.W. Obels Plads 2, 9000 Aalborg
Type: Full-time and part-time are relevant
Start: As soon as possible, interviews are held ongoing.
Please note, that we only receive applications through the function at this page - "Apply here".